Frequently Asked Questions What happens if I lose my password?
Since Chx Stub contains important pay information it is recommended passwords be kept in a safe place. In the event a password is lost or forgotten, contact your payroll or human resource department. For your protection, you will be required to change your password the first time you login.How do I view/print my pay stub?
When your employer enrolls you in the Chx Stub system, you will receive an e-mail with your user name, password and login instructions. Then, every pay pay period you will receive an e-mail from Chx Stub alerting you that your latest pay stub is available for viewing.Since Chx Stub is a browser based system, standard features of your browser make it easy to view and print your pay stub from any computer connected to the Internet.
How does Chx Stub get my information?
Each pay period your employer uploads your pay stub information into the Chx Stub system. You are notified via e-mail when new pay stubs are ready to be viewed on-line.How do I know my pay stub information is secure?
Chx Stub uses SSL (secure socket layer) encryption and advanced password management to ensure the protection and integrity of all pay stub data transmissions. Chx Stub servers utilize connections to multiple backbones to ensure pay stub data reaches you in the fastest, most efficient and secure manner possible. For more information on Chx Stub security see http://www.chxstub.com/security.htm. Chx Stub adheres to a strict privacy policy.My pay stub is wrong, can you fix it?
Since the information contained in your pay stub comes directly from your employer, you will need to contact your payroll or human resource department for pay stub corrections.
| Home Log Out Contact Us |  |